This privacy policy describes how Pool Chemicals Delivered handles information when you browse the catalog, place an order for pool supplies, or email us about delivery in Greater Houston.
Information we collect
When you check out we collect the details needed to fulfill an order: name, billing and shipping address, email, phone, and the products you selected. Guest checkout is available so you do not have to create an account. If you email [email protected], we receive the details you send.
Payments
Payments are processed by Stripe. We accept Visa, Mastercard, American Express, and Discover. Stripe handles card authorization; we do not store full card numbers on Pool Chemicals Delivered servers. Stripe’s use of your payment data is governed by Stripe’s own privacy policy.
Cookies and cart data
We use essential cookies and session storage so your cart persists while you shop, and so checkout can complete. We do not use that information to sell advertising lists.
How we use information
- To process and deliver orders across Greater Houston
- To provide tracking and respond to delivery or returns questions
- To answer product questions about pool chemicals and equipment
- To prevent fraud and keep Stripe checkout secure
Sharing
We share information with delivery partners to fulfill your order and with Stripe to process payment. We do not sell customer lists. We may disclose information if required by law.
Retention and your choices
Order records are kept as needed for accounting, warranty, and delivery disputes. You may email us to request a copy of the contact details we hold or to ask us to update an address on an open order.
Contact
Privacy questions: [email protected]. See also delivery areas and our about page.